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Slips — Terms and Conditions

Last updated: 27 September 2026

These Terms and Conditions ("Terms") govern your access to and use of the Slips mobile application, together with any related websites, features, content, and services (collectively, the "Service").

The Service is operated by Slips Technology Ltd, a company registered in England and Wales (company number 17178759), whose registered office is at 7 Zetland Street, Southport, Merseyside, PR9 0SB ("Slips", "we", "us", or "our").

Please read these Terms carefully. By downloading, accessing, or using the Service, you agree to be bound by these Terms. If you do not agree, you must not use the Service.

These Terms include important limitations on our liability (section 15), a description of how anonymity works and its limits (section 8), and the rules that apply to purchases and subscriptions (section 12). Nothing in these Terms affects your statutory rights as a consumer.


1. Definitions

In these Terms:

  • "Account" means the account you register to use the Service.
  • "Content" means any question, answer, response, reaction, prompt, image, text, or other material available on or through the Service.
  • "Question Pack" means a curated set of questions made available on the Service (for example, the Personality Pack).
  • "Response" means an answer submitted by a User to a question about another User.
  • "Subject" means the User who is the subject of a set of Responses.
  • "User Content" means Content you submit, including your Responses and any information you provide.
  • "User", "you", "your" means any person who accesses or uses the Service.

2. Acceptance and changes to these Terms

2.1 By creating an Account or otherwise using the Service, you confirm that you accept these Terms and agree to comply with them.

2.2 We may amend these Terms from time to time, for example to reflect changes in law, regulatory requirements, or the way the Service operates. We will post the updated Terms in the app and update the "Last updated" date. Where changes are material, we will take reasonable steps to notify you (for example, by in-app notice). Your continued use of the Service after changes take effect constitutes acceptance of the amended Terms.

2.3 We recommend you check these Terms periodically.


3. Eligibility and age requirements

3.1 The Service is for adults only. You must be at least 18 years old to create an Account or use the Service. By using the Service, you confirm that you are 18 or over.

3.2 The Service is not intended for, or directed at, anyone under the age of 18. We do not knowingly permit under-18s to use the Service or knowingly collect their personal data. If we become aware that a User is under 18, we will suspend or close the Account and delete associated personal data.

3.3 You may not use the Service if you have previously been removed or banned by us, or if your use would breach any applicable law.

3.4 We use age-assurance measures at sign-up and may use further technical and other measures to verify or estimate your age and to prevent under-age access. We may refuse, suspend, or terminate access where we reasonably believe a User does not meet the eligibility requirements.


4. Your Account

4.1 To use most features you must register an Account and provide accurate, current, and complete information.

4.2 You are responsible for keeping your Account credentials secure and for all activity that occurs under your Account. You must notify us promptly at hello@slipsapp.io if you suspect any unauthorised use.

4.3 You may not create an Account for anyone other than yourself, impersonate any person, or create an Account using another person's details without authority.

4.4 Each User may hold only one Account unless we agree otherwise in writing.


5. How the Service works

5.1 Slips lets you answer curated questions anonymously about people you know, and lets others answer curated questions about you. Responses about you are aggregated to generate a personality profile expressed as an "archetype" scored across a set of dimensions.

5.2 All answer options are pre-set by us. The Service does not permit free-text answers to questions about other Users. This is a deliberate design choice to reduce the risk of abuse, harassment, and defamatory content.

5.3 Some Question Packs and features are free; others are available only to paying Users or subscribers (see section 12). We may add, change, or remove Question Packs, features, archetypes, scoring, and other elements of the Service at any time.

5.4 Archetypes and scores are generated for entertainment and social purposes. They are not psychological assessments, and must not be relied on as an assessment of any person's character, abilities, or fitness for any purpose.


6. Notifications and third-party messaging (including WhatsApp)

6.1 The Service may enable you to invite contacts and to notify Users when someone has answered questions about them, including via SMS, push notification, and third-party messaging services such as the WhatsApp Business Platform.

6.2 By using these features you confirm that you have the right to contact the people you invite or notify and that you will not use the Service to send unsolicited, bulk, or harassing messages.

6.3 Messages sent via third-party platforms are also subject to those platforms' own terms and policies. We are not responsible for the availability, delivery, or conduct of third-party messaging services, and message delivery is not guaranteed.

6.4 We will handle contact information you provide in accordance with our Privacy Policy and applicable data protection law, including the Privacy and Electronic Communications Regulations (PECR) and UK GDPR.


7. Acceptable use

7.1 You agree that you will not, and will not attempt to:

(a) use the Service to bully, harass, threaten, intimidate, stalk, degrade, or abuse any person;

(b) submit or provoke Responses that are, or are intended to be, defamatory, discriminatory, hateful, or that target any person on the basis of a protected characteristic;

(c) submit Content that is unlawful, obscene, sexually explicit, or that sexualises any person, in particular any person who is or appears to be a child;

(d) use the Service to identify, "out", or reveal private information about any person without their consent;

(e) attempt to determine, reverse-engineer, or reveal the identity of an anonymous respondent except as expressly permitted by the Service;

(f) impersonate any person or misrepresent your affiliation with any person;

(g) use the Service in connection with any person who has not consented to being a Subject, where consent is required by the Service or by law;

(h) upload viruses or malicious code, or otherwise interfere with, disrupt, or attempt to gain unauthorised access to the Service or its systems;

(i) scrape, harvest, or collect data about Users, or use bots or automated means to access the Service;

(j) circumvent, disable, or interfere with security or content-moderation features, including the reporting and blocking tools;

(k) use the Service for any commercial purpose not expressly authorised by us; or

(l) use the Service in breach of any applicable law or regulation.

7.2 We may investigate suspected breaches and cooperate with law enforcement. Breach of this section may result in removal of Content, suspension, or termination under section 13.


8. Anonymity and its limits

8.1 Responses about a Subject are presented to that Subject on an anonymous basis. We design the Service so that Subjects do not, in the ordinary course, learn which respondent gave which Response.

8.2 Anonymity is not absolute. You acknowledge and agree that we may access, retain, and disclose information that could identify a respondent (including a User's identity and Responses) where we reasonably consider it necessary to:

(a) comply with a legal obligation, court order, or valid request from law enforcement or a regulator;

(b) investigate or address suspected breaches of these Terms, illegal content, or harm to any person;

(c) protect the rights, property, or safety of any person, including in cases involving threats of violence, self-harm, or serious harm to others; or

(d) establish, exercise, or defend legal claims.

8.3 We may be legally required to disclose respondent information in response to defamation claims, harassment complaints, safeguarding concerns, or lawful requests. You should not assume that anonymity will protect you if you misuse the Service.

8.4 Nothing in this section limits the operation of our content-moderation, reporting, and safety measures described in section 9.


9. Content moderation, reporting, and safety

9.1 We are committed to operating the Service safely and lawfully, and to complying with our obligations under the Online Safety Act 2023 and other applicable law. As a user-to-user service, we maintain measures to identify and remove illegal content and to keep the Service safe. The Service is restricted to adults aged 18 and over.

9.2 We use a combination of curated answer options, automated filtering, and human review to reduce harmful Content. No moderation system is perfect, and we do not guarantee that all harmful Content will be prevented or removed.

9.3 The Service provides tools to report Content or Users and to block other Users. If you encounter Content that you believe breaches these Terms or the law, please report it using the in-app tools or contact us at hello@slipsapp.io.

9.4 We will review reports and may remove Content, restrict features, or suspend or terminate Accounts. We aim to act on serious reports (including threats of harm and illegal content) promptly.

9.5 If you are in immediate danger, contact your local emergency services. If you are experiencing distress, we encourage you to seek support from a trusted person or a support organisation.


10. User Content and licence

10.1 You retain any rights you have in your User Content. However, because Responses are drawn from options we provide, most User Content consists of selections from our curated Content.

10.2 By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free, transferable, and sub-licensable licence to host, store, use, reproduce, adapt, aggregate, display, and distribute that User Content for the purposes of operating, providing, improving, and promoting the Service, and as otherwise described in our Privacy Policy. This licence continues for so long as is reasonably necessary for those purposes, including after your Account is closed where the Content has been aggregated into another User's profile or where retention is required by law.

10.3 You represent and warrant that your User Content does not breach these Terms, infringe any third party's rights, or breach any law.

10.4 We may (but are not obliged to) remove or refuse User Content at our discretion.

10.5 Anonymised and aggregated data. We may create anonymised, de-identified, and aggregated data and insights derived from User Content and from use of the Service (for example, trends, statistics, and analytics that do not identify you or any other individual). Because this data does not identify any person, it is not personal data. We may use, retain, share, licence, sell, and otherwise commercialise this anonymised and aggregated data for any purpose — including analytics, research, product development, and commercial arrangements with third parties, whether outside or within our corporate group — without further obligation to you. We only do this where the data has been anonymised to a standard at which individuals cannot reasonably be re-identified.


11. Our intellectual property

11.1 The Service and all Content within it — including the Question Packs, questions, answer options, archetypes, scoring dimensions and methodology, algorithms, software, design, branding, "Slips" name and logo, and all related intellectual property — are owned by or licensed to Slips Technology Ltd and are protected by intellectual property laws.

11.2 We grant you a limited, personal, non-exclusive, non-transferable, revocable licence to use the Service for your own personal, non-commercial use, subject to these Terms.

11.3 Except as expressly permitted, you may not copy, modify, distribute, sell, licence, reverse-engineer, or create derivative works from any part of the Service or its Content.

11.4 All rights not expressly granted to you are reserved.


12. Purchases, subscriptions, and payments

Pricing (as shown in the app; prices may change):

12.1 The Service offers optional paid features, including:

  • Reveal (sender): one-off purchase of £1.49 to reveal the sender of a Response;
  • Reveal (yourself): one-off purchase of £0.99 to reveal your own result (available free weekly to Slips+ subscribers);
  • Slips+ subscription: £7.99 per month or £49.99 per year.

Prices are shown in the app and are charged in your local currency via the relevant app store. Prices may change; changes will not affect purchases already made, and for subscriptions we will give notice of price changes as required by the app store and applicable law.

How you pay:

12.2 Purchases and subscriptions are processed by Apple (App Store) or Google (Google Play) through their in-app purchase systems. Your purchase is also subject to the terms of the relevant app store, and payment is taken via the payment method on your app store account.

Subscriptions and auto-renewal:

12.3 Slips+ subscriptions renew automatically. Unless you cancel at least 24 hours before the end of the current period, your subscription will renew and your app store account will be charged the then-current price for the next period.

12.4 You can manage or cancel your subscription at any time through your app store account settings. Cancellation takes effect at the end of the current billing period; you will retain access to paid features until then.

Refunds and cancellation rights:

12.5 Because purchases are processed by the app stores, refund requests are handled by Apple or Google under their respective policies. We do not process payments directly and generally cannot issue refunds ourselves.

12.6 UK consumers — right to cancel: Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you normally have 14 days to cancel a purchase of digital content. However, by purchasing and accessing digital content (such as a reveal or a Slips+ feature) immediately, you request immediate performance and acknowledge that you lose your right to cancel once the content has been supplied. This does not affect your rights where digital content is faulty or not as described under the Consumer Rights Act 2015.

12.7 Nothing in this section limits your statutory rights.


13. Suspension and termination

13.1 You may stop using the Service and delete your Account at any time via the app settings or by contacting hello@slipsapp.io.

13.2 We may suspend, restrict, or terminate your access to the Service (in whole or in part), remove Content, or close your Account, with or without notice, if:

(a) you breach these Terms or we reasonably suspect you have;

(b) your use poses a risk to other Users, to us, or to any third party;

(c) we are required to do so by law or a regulator; or

(d) we cease to provide the Service.

13.3 On termination, your licence to use the Service ends. Sections that by their nature should survive (including sections 8, 10.2, 11, 14, 15, 16, and 19) will continue to apply.

13.4 Where you have an active subscription and we terminate without cause, we will provide a pro-rata refund of any pre-paid, unused subscription period where required by law or app store policy.


14. Third-party services and links

14.1 The Service may rely on or link to third-party services (including app stores, messaging platforms, and infrastructure providers). We are not responsible for third-party services, and your use of them is subject to their own terms and privacy policies.


15. Disclaimers and limitation of liability

15.1 The Service is provided for entertainment and social purposes. Archetypes, scores, and Responses are subjective, may be inaccurate, and must not be treated as statements of fact about any person.

15.2 We provide the Service with reasonable care and skill. To the fullest extent permitted by law, and except as expressly stated in these Terms, the Service is provided "as is" and "as available", and we do not guarantee that it will be uninterrupted, error-free, secure, or that Content will be accurate or free from harm.

15.3 We are not liable for Content submitted by Users, for the conduct of any User, or for any loss or harm arising from interactions between Users, except to the extent such liability cannot be excluded by law.

15.4 Nothing in these Terms excludes or limits our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; (c) any breach of your statutory rights as a consumer; or (d) any other liability that cannot lawfully be excluded or limited.

15.5 Subject to section 15.4, we are not liable for any loss of profit, loss of opportunity, loss of goodwill, or any indirect or consequential loss, and our total aggregate liability to you in connection with the Service is limited to the greater of (a) the total amount you paid to us (or via the app stores for Slips) in the 12 months before the event giving rise to the claim, and (b) £100.

15.6 This section does not affect any liability that cannot be limited or excluded under applicable law, including for consumers in your country of residence.


16. Indemnity

16.1 To the extent permitted by law, you agree to indemnify us against reasonable losses, damages, and costs arising from your breach of these Terms, your misuse of the Service, or your infringement of any third party's rights. This does not apply to the extent any loss results from our own breach or negligence, and does not limit your statutory rights as a consumer.


17. App store terms (Apple and Google)

17.1 These Terms are between you and Slips Technology Ltd, not with Apple or Google. Slips, not the app store, is solely responsible for the Service and its Content.

17.2 Apple (where you obtained the app from the App Store): You acknowledge that (a) Apple has no obligation to provide maintenance or support for the app; (b) in the event the app fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price (if any), and to the maximum extent permitted by law Apple has no other warranty obligation; (c) Slips, not Apple, is responsible for addressing any claims relating to the app, including product-liability, legal-compliance, and consumer-protection claims, and any third-party intellectual property claim; (d) you represent that you are not located in an embargoed country or on a prohibited-parties list; and (e) Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

17.3 Google (where you obtained the app from Google Play): Your use is also subject to the Google Play Terms of Service and applicable Google policies.


18. Privacy and data sharing

18.1 Our collection and use of personal data is described in our Privacy Policy, which forms part of your agreement with us. We process personal data in accordance with the UK GDPR, the Data Protection Act 2018, and PECR.

18.2 How we may share personal data. As described in our Privacy Policy, we may share your personal data with: (a) service providers who process data on our behalf to help us operate the Service; (b) other companies within our corporate group; and (c) third parties, but only where we have a lawful basis to do so. Where we share your personal data with a third party for that third party's own purposes (including their own marketing), we will do so only with your specific, informed consent, which you may withdraw at any time.

18.3 What we do not do. We do not sell your personal data. In particular, and consistent with the policies of the app stores through which the Service is distributed, we do not exchange or transfer your personal or sensitive personal data to a third party for monetary consideration. We may transfer personal data to service providers, where required by law, or in connection with a merger, acquisition, or reorganisation of our business, in each case with appropriate notice where required.

18.4 No under-18 data. The Service is for adults aged 18 and over. We do not knowingly collect or process the personal data of anyone under 18. If we learn that we hold personal data relating to a person under 18, we will delete it.

18.5 Nothing in these Terms overrides your rights under data protection law or the more detailed commitments in our Privacy Policy; if there is any conflict in relation to personal data, the Privacy Policy and applicable law prevail.


19. Governing law and disputes

19.1 These Terms and any dispute arising out of them or the Service are governed by the laws of England and Wales.

19.2 The courts of England and Wales have jurisdiction, except that if you are a consumer resident elsewhere in the UK you may bring proceedings in your home jurisdiction, and this clause does not deprive you of any protection afforded by the mandatory law of your country of residence.

19.3 If we make the Service available in other territories (for example, the United States), additional or different terms may apply to users in those territories, and we will make those terms available where required.


20. Complaints and contact

20.1 If you have a complaint or question about the Service or these Terms, please contact us at:

Slips Technology Ltd Email: hello@slipsapp.io Address: 7 Zetland Street, Southport, Merseyside, PR9 0SB

20.2 We aim to acknowledge complaints promptly and to resolve them fairly.


21. General

21.1 Entire agreement. These Terms, together with the Privacy Policy and any additional terms you agree to, constitute the entire agreement between you and us regarding the Service.

21.2 Severability. If any provision is held to be unlawful or unenforceable, the remaining provisions continue in full force.

21.3 No waiver. Our failure to enforce any right or provision is not a waiver of it.

21.4 Assignment. You may not assign or transfer your rights under these Terms. We may assign or transfer ours, for example on a sale or reorganisation of our business, provided this does not reduce your rights.

21.5 No third-party rights (except as stated for Apple in section 17.2): a person who is not a party to these Terms has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce them.

21.6 Notices. We may give notices to you via the app, by email, or by push notification.

 

 

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