Last updated: [July 29, 2026]
These Terms and Conditions ("Terms") govern your access to and use of the Slips mobile application, together with any related websites, features, content, and services (collectively, the "Service").
The Service is operated by Slips Technology Ltd, a company registered in England and Wales (company number [COMPANY NUMBER]), whose registered office is at [REGISTERED ADDRESS] ("Slips", "we", "us", or "our").
Please read these Terms carefully. By downloading, accessing, or using the Service, you agree to be bound by these Terms. If you do not agree, you must not use the Service.
These Terms include important limitations on our liability (section 15), a description of how anonymity works and its limits (section 8), and the rules that apply to purchases and subscriptions (section 12). Nothing in these Terms affects your statutory rights as a consumer.
In these Terms:
2.1 By creating an Account or otherwise using the Service, you confirm that you accept these Terms and agree to comply with them.
2.2 We may amend these Terms from time to time, for example to reflect changes in law, regulatory requirements, or the way the Service operates. We will post the updated Terms in the app and update the "Last updated" date. Where changes are material, we will take reasonable steps to notify you (for example, by in-app notice). Your continued use of the Service after changes take effect constitutes acceptance of the amended Terms.
2.3 We recommend you check these Terms periodically.
⚠️ DECISION POINT — resolve with your solicitor before launch. The age threshold is the single most consequential clause in this document. It determines whether the Online Safety Act 2023 children's-safety duties apply to you and shapes your exposure to the kind of regulatory action the FTC took against NGL. The draft below is set at 16+, which matches your sixth-form and Freshers seeding strategy but triggers children's-safety duties. A 18+ threshold materially reduces legal risk but excludes younger freshers and the sixth-form channel. Pick deliberately.
3.1 You must be at least [16] years old to create an Account or use the Service.
3.2 If you are under 18, you confirm that you have your parent's or guardian's permission to use the Service and that they have read and agreed to these Terms on your behalf.
3.3 You may not use the Service if you have previously been removed or banned by us, or if your use would breach any applicable law.
3.4 We may use technical and other measures to verify or estimate your age, to prevent under-age access, and to comply with our legal obligations. We may refuse, suspend, or terminate access where we reasonably believe a User does not meet the eligibility requirements.
4.1 To use most features you must register an Account and provide accurate, current, and complete information.
4.2 You are responsible for keeping your Account credentials secure and for all activity that occurs under your Account. You must notify us promptly at [SUPPORT EMAIL] if you suspect any unauthorised use.
4.3 You may not create an Account for anyone other than yourself, impersonate any person, or create an Account using another person's details without authority.
4.4 Each User may hold only one Account unless we agree otherwise in writing.
5.1 Slips lets you answer curated questions anonymously about people you know, and lets others answer curated questions about you. Responses about you are aggregated to generate a personality profile expressed as an "archetype" scored across a set of dimensions.
5.2 All answer options are pre-set by us. The Service does not permit free-text answers to questions about other Users. This is a deliberate design choice to reduce the risk of abuse, harassment, and defamatory content.
5.3 Some Question Packs and features are free; others are available only to paying Users or subscribers (see section 12). We may add, change, or remove Question Packs, features, archetypes, scoring, and other elements of the Service at any time.
5.4 Archetypes and scores are generated for entertainment and social purposes. They are not psychological assessments, and must not be relied on as an assessment of any person's character, abilities, or fitness for any purpose.
6.1 The Service may enable you to invite contacts and to notify Users when someone has answered questions about them, including via SMS, push notification, and third-party messaging services such as the WhatsApp Business Platform.
6.2 By using these features you confirm that you have the right to contact the people you invite or notify and that you will not use the Service to send unsolicited, bulk, or harassing messages.
6.3 Messages sent via third-party platforms are also subject to those platforms' own terms and policies. We are not responsible for the availability, delivery, or conduct of third-party messaging services, and message delivery is not guaranteed.
6.4 We will handle contact information you provide in accordance with our Privacy Policy [LINK] and applicable data protection law, including the Privacy and Electronic Communications Regulations (PECR) and UK GDPR.
7.1 You agree that you will not, and will not attempt to:
(a) use the Service to bully, harass, threaten, intimidate, stalk, degrade, or abuse any person;
(b) submit or provoke Responses that are, or are intended to be, defamatory, discriminatory, hateful, or that target any person on the basis of a protected characteristic;
(c) submit Content that is unlawful, obscene, sexually explicit, or that sexualises any person, in particular any person who is or appears to be a child;
(d) use the Service to identify, "out", or reveal private information about any person without their consent;
(e) attempt to determine, reverse-engineer, or reveal the identity of an anonymous respondent except as expressly permitted by the Service;
(f) impersonate any person or misrepresent your affiliation with any person;
(g) use the Service in connection with any person who has not consented to being a Subject, where consent is required by the Service or by law;
(h) upload viruses or malicious code, or otherwise interfere with, disrupt, or attempt to gain unauthorised access to the Service or its systems;
(i) scrape, harvest, or collect data about Users, or use bots or automated means to access the Service;
(j) circumvent, disable, or interfere with security or content-moderation features, including the reporting and blocking tools;
(k) use the Service for any commercial purpose not expressly authorised by us; or
(l) use the Service in breach of any applicable law or regulation.
7.2 We may investigate suspected breaches and cooperate with law enforcement. Breach of this section may result in removal of Content, suspension, or termination under section 13.
8.1 Responses about a Subject are presented to that Subject on an anonymous basis. We design the Service so that Subjects do not, in the ordinary course, learn which respondent gave which Response.
8.2 Anonymity is not absolute. You acknowledge and agree that we may access, retain, and disclose information that could identify a respondent (including a User's identity and Responses) where we reasonably consider it necessary to:
(a) comply with a legal obligation, court order, or valid request from law enforcement or a regulator;
(b) investigate or address suspected breaches of these Terms, illegal content, or harm to any person;
(c) protect the rights, property, or safety of any person, including in cases involving threats of violence, self-harm, or serious harm to others; or
(d) establish, exercise, or defend legal claims.
8.3 We may be legally required to disclose respondent information in response to defamation claims, harassment complaints, safeguarding concerns, or lawful requests. You should not assume that anonymity will protect you if you misuse the Service.
8.4 Nothing in this section limits the operation of our content-moderation, reporting, and safety measures described in section 9.
9.1 We are committed to operating the Service safely and lawfully, and to complying with our obligations under the Online Safety Act 2023 and other applicable law.
⚠️ REVIEW WITH SOLICITOR. Slips is a "user-to-user" service under the Online Safety Act. The specific illegal-content and (if you set the age below 18) children's-safety duties, risk assessments, and reporting mechanisms should be confirmed by counsel and reflected here accurately. Do not publish this section as a compliance statement until it has been checked.
9.2 We use a combination of curated answer options, automated filtering, and human review to reduce harmful Content. No moderation system is perfect, and we do not guarantee that all harmful Content will be prevented or removed.
9.3 The Service provides tools to report Content or Users and to block other Users. If you encounter Content that you believe breaches these Terms or the law, please report it using the in-app tools or contact us at [SUPPORT EMAIL].
9.4 We will review reports and may remove Content, restrict features, or suspend or terminate Accounts. We aim to act on serious reports (including threats of harm and illegal content) promptly.
9.5 If you are in immediate danger, contact your local emergency services. If you are experiencing distress, we encourage you to seek support from a trusted person or a support organisation.
10.1 You retain any rights you have in your User Content. However, because Responses are drawn from options we provide, most User Content consists of selections from our curated Content.
10.2 By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free, transferable, and sub-licensable licence to host, store, use, reproduce, adapt, aggregate, display, and distribute that User Content for the purposes of operating, providing, improving, and promoting the Service, and as otherwise described in our Privacy Policy. This licence continues for so long as is reasonably necessary for those purposes, including after your Account is closed where the Content has been aggregated into another User's profile or where retention is required by law.
10.3 You represent and warrant that your User Content does not breach these Terms, infringe any third party's rights, or breach any law.
10.4 We may (but are not obliged to) remove or refuse User Content at our discretion.
11.1 The Service and all Content within it — including the Question Packs, questions, answer options, archetypes, scoring dimensions and methodology, algorithms, software, design, branding, "Slips" name and logo, and all related intellectual property — are owned by or licensed to Slips Technology Ltd and are protected by intellectual property laws.
11.2 We grant you a limited, personal, non-exclusive, non-transferable, revocable licence to use the Service for your own personal, non-commercial use, subject to these Terms.
11.3 Except as expressly permitted, you may not copy, modify, distribute, sell, licence, reverse-engineer, or create derivative works from any part of the Service or its Content.
11.4 All rights not expressly granted to you are reserved.
⚠️ REVIEW WITH SOLICITOR — highest FTC/consumer-law risk area. NGL's FTC settlement centred on non-transparent reveal monetisation and subscription practices. Your stated commitment to full upfront consent disclosure needs to be reflected not just here but in the actual purchase and subscription UI (clear price, clear renewal terms, clear cancellation path, no dark patterns). This clause and your in-app flows should be checked together.
Pricing (indicative — confirm current pricing in-app):
12.1 The Service offers optional paid features, including:
Prices are shown in the app and are charged in your local currency via the relevant app store. Prices may change; changes will not affect purchases already made, and for subscriptions we will give notice of price changes as required by the app store and applicable law.
How you pay:
12.2 Purchases and subscriptions are processed by Apple (App Store) or Google (Google Play) through their in-app purchase systems. Your purchase is also subject to the terms of the relevant app store, and payment is taken via the payment method on your app store account.
Subscriptions and auto-renewal:
12.3 Slips Pro subscriptions renew automatically. Unless you cancel at least 24 hours before the end of the current period, your subscription will renew and your app store account will be charged the then-current price for the next period.
12.4 You can manage or cancel your subscription at any time through your app store account settings. Cancellation takes effect at the end of the current billing period; you will retain access to paid features until then.
Refunds and cancellation rights:
12.5 Because purchases are processed by the app stores, refund requests are handled by Apple or Google under their respective policies. We do not process payments directly and generally cannot issue refunds ourselves.
12.6 UK consumers — right to cancel: Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you normally have 14 days to cancel a purchase of digital content. However, by purchasing and accessing digital content (such as a reveal or a Pro feature) immediately, you request immediate performance and acknowledge that you lose your right to cancel once the content has been supplied. This does not affect your rights where digital content is faulty or not as described under the Consumer Rights Act 2015.
12.7 Nothing in this section limits your statutory rights.
13.1 You may stop using the Service and delete your Account at any time via the app settings or by contacting [SUPPORT EMAIL].
13.2 We may suspend, restrict, or terminate your access to the Service (in whole or in part), remove Content, or close your Account, with or without notice, if:
(a) you breach these Terms or we reasonably suspect you have;
(b) your use poses a risk to other Users, to us, or to any third party;
(c) we are required to do so by law or a regulator; or
(d) we cease to provide the Service.
13.3 On termination, your licence to use the Service ends. Sections that by their nature should survive (including sections 8, 10.2, 11, 14, 15, 16, and 19) will continue to apply.
13.4 Where you have an active subscription and we terminate without cause, we will provide a pro-rata refund of any pre-paid, unused subscription period where required by law or app store policy.
14.1 The Service may rely on or link to third-party services (including app stores, messaging platforms, and infrastructure providers). We are not responsible for third-party services, and your use of them is subject to their own terms and privacy policies.
15.1 The Service is provided for entertainment and social purposes. Archetypes, scores, and Responses are subjective, may be inaccurate, and must not be treated as statements of fact about any person.
15.2 We provide the Service with reasonable care and skill. To the fullest extent permitted by law, and except as expressly stated in these Terms, the Service is provided "as is" and "as available", and we do not guarantee that it will be uninterrupted, error-free, secure, or that Content will be accurate or free from harm.
15.3 We are not liable for Content submitted by Users, for the conduct of any User, or for any loss or harm arising from interactions between Users, except to the extent such liability cannot be excluded by law.
15.4 Nothing in these Terms excludes or limits our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; (c) any breach of your statutory rights as a consumer; or (d) any other liability that cannot lawfully be excluded or limited.
15.5 Subject to section 15.4, we are not liable for any loss of profit, loss of opportunity, loss of goodwill, or any indirect or consequential loss, and our total aggregate liability to you in connection with the Service is limited to the greater of (a) the total amount you paid to us (or via the app stores for Slips) in the 12 months before the event giving rise to the claim, and (b) £100.
15.6 This section does not affect any liability that cannot be limited or excluded under applicable law, including for consumers in your country of residence.
16.1 To the extent permitted by law, you agree to indemnify us against reasonable losses, damages, and costs arising from your breach of these Terms, your misuse of the Service, or your infringement of any third party's rights. This does not apply to the extent any loss results from our own breach or negligence, and does not limit your statutory rights as a consumer.
17.1 These Terms are between you and Slips Technology Ltd, not with Apple or Google. Slips, not the app store, is solely responsible for the Service and its Content.
17.2 Apple (where you obtained the app from the App Store): You acknowledge that (a) Apple has no obligation to provide maintenance or support for the app; (b) in the event the app fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price (if any), and to the maximum extent permitted by law Apple has no other warranty obligation; (c) Slips, not Apple, is responsible for addressing any claims relating to the app, including product-liability, legal-compliance, and consumer-protection claims, and any third-party intellectual property claim; (d) you represent that you are not located in an embargoed country or on a prohibited-parties list; and (e) Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
17.3 Google (where you obtained the app from Google Play): Your use is also subject to the Google Play Terms of Service and applicable Google policies.
18.1 Our collection and use of personal data is described in our Privacy Policy [LINK], which forms part of your agreement with us. We process personal data in accordance with the UK GDPR, the Data Protection Act 2018, and PECR.
19.1 These Terms and any dispute arising out of them or the Service are governed by the laws of England and Wales.
19.2 The courts of England and Wales have jurisdiction, except that if you are a consumer resident elsewhere in the UK you may bring proceedings in your home jurisdiction, and this clause does not deprive you of any protection afforded by the mandatory law of your country of residence.
⚠️ US USERS — REVIEW WITH COUNSEL. Because you plan to onboard users in Texas and elsewhere in the US, an England-and-Wales-only governing-law/jurisdiction clause may not be enforceable against US consumers and does not address US-specific requirements (state consumer-protection law, arbitration/class-action-waiver considerations, COPPA if any users are under 13, and California/Texas privacy law). US-facing terms typically need a separate arbitration and dispute-resolution regime. Get US counsel to confirm before you launch in the US.
20.1 If you have a complaint or question about the Service or these Terms, please contact us at:
Slips Technology Ltd Email: [SUPPORT EMAIL] Address: [REGISTERED ADDRESS]
20.2 We aim to acknowledge complaints promptly and to resolve them fairly.
21.1 Entire agreement. These Terms, together with the Privacy Policy and any additional terms you agree to, constitute the entire agreement between you and us regarding the Service.
21.2 Severability. If any provision is held to be unlawful or unenforceable, the remaining provisions continue in full force.
21.3 No waiver. Our failure to enforce any right or provision is not a waiver of it.
21.4 Assignment. You may not assign or transfer your rights under these Terms. We may assign or transfer ours, for example on a sale or reorganisation of our business, provided this does not reduce your rights.
21.5 No third-party rights (except as stated for Apple in section 17.2): a person who is not a party to these Terms has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce them.
21.6 Notices. We may give notices to you via the app, by email, or by push notification.
These Terms are a draft prepared for review. They are not legal advice and should be reviewed and finalised by a qualified solicitor before publication, in particular the age threshold (section 3), Online Safety Act compliance (section 9), subscription and consumer-law disclosures (section 12), and US-facing provisions (section 19).