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Delete Your Slips Account

Last updated: 27 September 2026

This page explains how to delete your Slips account and what happens to your data when you do. It is provided by Slips Technology Ltd (company number 17178759), registered at 7 Zetland Street, Southport, Merseyside, PR9 0SB, the operator of the Slips app ("Slips", "we", "us").

You can delete your account at any time. You do not need to keep the app installed to request deletion.


Option 1 — Delete in the app (fastest)

  1. Open the Slips app.
  2. Go to Settings → Account.
  3. Tap Delete Account.
  4. Confirm when prompted.

Your account and associated personal data will then be deleted as described below. This permanently deletes your account — it is not the same as logging out or deactivating.


Option 2 — Request deletion by email

If you can't access the app (for example, you've uninstalled it or lost access to your device), email us at hello@slipsapp.io with the subject line "Delete my account".

To protect your account, please send your request from the email address linked to your Slips account, and include any username or phone number associated with the account so we can verify it's you. We may ask for additional information to confirm your identity before we action the request. This is to prevent someone else from deleting your account without your permission.

We will action verified requests within 30 days and confirm by email once complete.


What gets deleted

When your account is deleted, we delete or irreversibly anonymise:

  • your account profile and login details;
  • your name, username, phone number, email, and any contact information you provided;
  • the personality profile, archetype, and scores generated about you;
  • responses you submitted, to the extent they can be linked to you; and
  • your settings and preferences.

What we may retain, and why

Because Slips is a peer-feedback service, some information cannot simply be erased on request. We may retain the following, and you should be aware of this before deleting:

  • Contributions aggregated into other people's results. Where you answered questions about another user, your (already anonymous) responses may have been aggregated into that person's archetype and scores. We retain that aggregated, de-identified data so that other users' results are not affected. This data no longer identifies you.
  • Anonymised and aggregated analytics that do not identify any individual.
  • Records we are legally required to keep — for example, transaction and tax records relating to purchases, or information we must retain to comply with a legal obligation, resolve disputes, prevent fraud or abuse, or enforce our agreements. We keep these only for as long as required and then delete them.

Purchases and subscriptions are billed by Apple or Google. Deleting your Slips account does not cancel an active subscription — you must cancel that separately in your App Store or Google Play account settings, or it will continue to renew.


Timeframe

  • In-app deletion takes effect immediately or shortly after you confirm.
  • Email requests are actioned within 30 days of us verifying your identity.
  • Residual copies in secure backups are overwritten on our normal backup cycle, within 90 days, after which they are permanently gone.

Your data protection rights

Deleting your account is one way to exercise your right to erasure under the UK GDPR. You also have other rights over your personal data — including the rights of access, rectification, and objection. To learn more about how we handle your data and how to exercise these rights, see our Privacy Policy.


Contact

Slips Technology Ltd Email: hello@slipsapp.io Address: 7 Zetland Street, Southport, Merseyside, PR9 0SB

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